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Remote Support

We live in a time when computers are not only convenient but are essential elements in our homes and offices and when it comes to computer troubleshooting we are all aware of the hassle it can be to find a trustworthy repair shop that won't kill our budgets. Not to mention the time and energy that we will waste on getting the computer there and back again. No one wants to experience the tedium of having a life put on hold as a computer is evaluated for days. There is now an option that eliminates the need for all the extraneous anxiety that computer problems can present. This is possible through remote computer repair technology which allows you to contact a trained computer repair technician via the telephone and from there the tech can evaluate your system and even repair the problem.

Your computer can be accessed through this
remote linking process and this will enable a professional computer repair technician to conduct the exact same level of thorough inspection on your system as if the tech was in the same room as the computer. Of course, the tech will explain the parameters of the connection to you so that you can be confident that your system is safe and secure from any outside sources. The link is only between your system and the system of the specific tech that is assisting you. You are in contact with the tech through the entire repair process and you are at liberty to disconnect the link at any time for any reason you see fit. Not only can you ask the tech about what is taking place but you will be able to see exactly which screens and documents the tech is accessing as it happens. Once the link is broken it cannot be reestablished without your consent.

It has been shown that about 1 in every 1,000 web pages will have the potential to introduce a virus or form of destructive spyware onto your computer. Short of never using the internet there is not much that can be down about the presence of viruses online. You can, however, take the preventative step of contacting an experienced computer repair tech and have your system evaluated for any current infections or any security holes that may leave your system vulnerable to hackers and identity theft. It would be wise to consider this step a form of computer safety insurance. It is much more prudent and less stressful to attempt to eliminate the risk of a major problem in lieu of dealing with the problem itself. The fact is that some viruses are so extreme that there is no way to recover the damage accrued.

Not only does remote
computer troubleshooting save you time and effort but it can also be a more cost effective option as well. You will be able to get an upfront estimate before any work is attempted and you will be in constant contact with the technician meaning that you will be informed of every step that is taking place, including those that might lead to a higher bill. You will be able to decide if you want the extra steps taken or if you don't want to pay the added expense.